Privacy Policy

Any personal information that you submit to Australian Family may be disclosed to a third party:

1. to the extent necessary, to provide the service you have requested or to meet the purpose for which it was submitted; or
   
2. if we have informed you of a particular third party to whom it will be disclosed, at the time of collection; or
   
3. if the disclosure is required by law or permitted by the National Privacy Principles.

You have the right to access and request correction of any personal information concerning you pursuant to Australian Privacy legislation.  You also have the right to request destruction or deletion of any information concerning you pursuant to Australian Privacy legislation.  If you wish to exercise either of the above rights please contact Australian Family on (03) 9819 6777.

We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

You will acknowledge and consent to, the use or disclosure of your personal information in circumstances that are:

1. set out in this Privacy Policy; or
2. clearly explained to you at the time when the information is collected from you; or
3. permitted under the National Privacy Principles.

We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the National Privacy Principles.

Clickstream Data

Clickstream paths are the paths a user takes when navigating a web page or the internet in general.

When you visit our web site our Internet Service Provider makes a record of your visit and logs the following information for statistical information – the entrance into the site, what pages are visited, how long a user spends on a page and what search criteria they enter in forms within the page.  The Internet Service Provider does not record any personal information about the user such as their internet address etc.

Cookies

This website does not implement the use of cookies.

E-mail addresses

We will only use your e-mail address in accordance with our Privacy Policy set out above.

Procedures for Complaints

If you have any queries concerning any of the above, or if you have any complaints please do not hesitate to contact Australian Family on (03) 9819 6777.